FAQ – Parvez Gadgets

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Do you sell original branded gadgets and accessories?

Yes, we only sell 100% original and authentic products from top brands like Apple, Samsung, Xiaomi, OnePlus, and more.

Do you provide warranty on your products?

Yes, warranty coverage depends on the brand and product category. Please check the product description or ask our team for details.

Can I return or exchange a product if I face any issues?

We have a return and exchange policy for specific products under certain conditions. Please review our return policy or contact support for assistance.

Do you offer cash on delivery (COD)?

Yes, we provide cash on delivery (COD) service for selected locations. Contact us to check availability for your area.

Do you provide repair services for smartphones and gadgets?

Yes, we offer professional repair services for iPhones, Samsung devices, MacBooks, tablets, smartwatches, laptop, computer and other Android phones.

How long does delivery take?

Delivery time varies based on location and product availability. Typically, it takes 1-3 days for local deliveries and 3-7 days for nationwide shipping.

Can I buy accessories for a specific brand in one place?

Yes, you can browse accessories by brand on our website for a more convenient shopping experience.

Do you sell refurbished or second-hand devices?

We primarily sell brand-new gadgets, but if we have certified refurbished devices available, they will be clearly labeled on our website.

How can I track my order?

Once your order is placed, we will provide a order number via email so you can monitor your delivery status. Click here to track your order.

How can I contact customer support?

You can reach us via WhatsApp, email, or visit our physical store for any inquiries or assistance. Our team is always ready to help!